As Coronavirus (COVID-19) continues to impact travel globally, we never could have imagined the world would come to a complete stop and staying at home without going out. This Covid-19 outbreak did a lot to the Tourism Industry and the hotel industry is projected to report significant declines across demand, occupancy, and revenue in 2020. Tourism was a major economic sector of the world and a major revenue source in many countries. It’s been a year we are staying at home and we have to go for recovery projects to rebuild our tourism industry. So, let’s see How we can rebuild the Tourism Industry After COVID-19.
What is COVID-19?
First, the coronavirus disease (COVID-19) is caused by a virus, NOT by bacteria. Some people who become ill with COVID-19 can also develop a bacterial infection as a complication. Coronavirus can transmit to people by touching or staying closer with two or more people with a person who affected by Coronavirus or else by touching a surface which exists Coronavirus. And currently, there is no evidence that people can catch COVID-19 from food.
The virus that causes COVID-19 can be killed at temperatures similar to that of other known viruses and bacteria found in food. So, traveling is an impact a lot on the spreading of coronavirus. We as hoteliers have a huge task to thrive or rebuild the tourism industry by following many safety precautions until we getting normal as past. So, here are few steps How we can rebuild the Tourism Industry After COVID-19.
01.Create & Develop Prevention Plan
First, we have to make or develop a Prevention Plan to protect employees and guests while on the property to put potential guests at ease and to help ensure a positive, safe experience at your hotel. Also, it’s important to note that if your hotel is currently closed, guests will want to be assured this prevention plan is still in place once the hotel reopens. And after it opened to guests make a plan to control guest bookings, arrivals, food preparations, and serving according to the safety rules and policies. This is How we can rebuild the Tourism Industry After COVID-19.
02. Cleaning and Sanitizing
Also, have to make a plan to clean and sanitize the rooms before handing over to another guest and what places that guests allow gathering and they can use commonly. Get staff approved disposable gloves for hygiene, whether they are coming into contact with guests or not. For example, guests knowing cleaners are wearing approved gloves and masks may give them more confidence to book. Maintain social distancing by adjusting reception layout and not having direct physical contact with people when meeting them. Adjust your welcome pack for guests to have in current essentials, so hand sanitizers, a basic mask, good anti-bacterial hand wash, as well as typical essentials such as tea, coffee, and biscuits for comfort. Those are few action plans that tell, How we can rebuild the Tourism Industry After COVID-19.
03. Communicate with Guests
And, it is important for your hotel to communicate to the guests when the hotel reopens, cancellation policies, and that there is a prevention plan in place for the guests who have a booking in our hotel and who looking to arrive. We can do it mainly across social media and from the official website, media channels, and send information to repeat guests using email and sharing in other places. We can share videos and photos that how we clean, sanitize, and follow safety guidelines throughout the hotel across social media and show them our property is free from Corona virus and safe to visit and enjoy.
Also, we can share hotel safety policies, guidelines, rules, and regulations as a report to guests before them arriving at the hotel and can share it with the guest who willing to visit those properties. Then they can take a clear idea about the property and their safety precautions. So, that’s How we can rebuild the Tourism Industry After COVID-19.
04. Collect Guest comments and Reviews
We can Interview Customers and Employees to get their comments and ideas about our property safety features and about the plans to reopen the properties in this Covid-19 outbreak. We can use Google Hangouts or Zoom to conduct and record video calls because many people now have time on their hands to Interview your customers and/or employees about their experiences and knowledge of your products, services, and culture. In the coming months, these transcripts and videos will be a rich source of insider info for your blog posts, social content, media releases, and more.
05. Package Introducing
Also, we can introduce reasonable packages and price lists to the guests to enjoy in the hotels in the covid-19 outbreak. We can good arrange rooms and amenities with all safety precautions from reasonable packages and giving discounts, introducing new functions according to the safety guidelines can rebuild tourism after this situation. This is How we can rebuild the Tourism Industry After COVID-19. Above are a few factors that we can consider to creatively thrive in the COVID-19 situation as a hotelier especially to the tourism industry, also we can apply these plans to other industries also. And we can hope this COVID outbreak will end soon and someone will find a way to cure COVID-19.